Shipping information

Swizzerland:
- for orders below € 60,00 shipping cost € 34,90
- for orders from € 60,00 to € 200 shipping cost € 29,90
- Free shipping for orders over € 200,00

Cyprus:
- shipping cost € 75,00
 

Austria, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Latvia, Lithuania, Romania, Sweden, Slovenija, United Kingdom:
- for orders below € 50,00 shipping cost € 24,90
- for orders from € 50,00 to € 150,00 shipping cost € 19,90
- Free shipping for orders over € 150,00

The shipping cost does not vary depending on the total amount, weight and volume of goods.

The order will be carried out within 24/48 hours from payment confirmation

If the payment method chosen is the bank transfer, the order will be processed only after receiving a confirmation of the wire transfer from our bank.

ADDITIONAL COSTS
There are no additional costs or taxes for shipping within the EU.

Shipping to all other destinations can be subjected to customs duty. Such duty is entirely on the customer, that will have to pay the amount to the courier or the competent authorities. It is up to the customer to provide all the necessary information and/or pay the dues in order to proceed to clearance of goods. Otherwise, the goods will be sent back to our warehouse.
ATTENTION: if you returned the goods or requested a replacement of previously ordered goods, the new shipping can be subjected to further customs duty.

ORDER TRACKING
Once the order has been processed, you will receive an e-mail with a tracking number that you can use to check the state of your order, directly on the courier’s website.

RECEIPT OF GOODS

When you receive the goods, we recommend that you make sure:

• that the number of parcels indicated on the consignment note matchs the number of parcels you received;
• that the parcels are not damaged; any damages must be reported immediately by e-mail to shop@tescoma.it